It depends on what kind of shipping method you choose.
- Expedited ( Estimated delivery time: 10 - 12 working days to major destinations)
e.g.: If you choose the Expedited shipping method, normally you can get your package within 10 to 12 days. In case of holiday, it shall be automatically postponed to the first work day following the holiday.
We strongly recommend that you select "expected delivery time" on the cart page. If there is not enough time, we will contact you by email.
Most of cosplay costumes, wigs we have in stock, but for zentais, shoes, whether you choose standard or customized, we will make it from scratch.
You may return your order, or any part of your order, for a full refund if you are not satisfied for any reason.
You must register your return within 14 days from receipt of your order and send the goods back to the retailer according to their instructions without undue delay and in any case no later than 14 days from registering your return.
To start the returns process:
- Email us or live chat to ask for help. Including the reason for your refund application (preferably with pictures attached)
Important note: All orders must be returned directly to the retailer(s). Please do not return any items to CosWigShop head office. We will not accept liability for any goods returned directly to